Smart management for small repair shops

Every moving part of your shop in one place

Customers, machines, repairs, parts, invoices and payments, kept in step from drop-off to pickup. Built in a small-engine shop, and set up for nine kinds of repair shop, from outboards to e-bikes.

Start your free trial See how it works

Bob's phone · the Bumpstart app

9:05
Bumpstart

Check in

6 of 6

Review

Customer
Pat Morgan
Machine
Push mower
Photos
3
What's wrong
Won't start; runs rough
Pickup & delivery
Pat drops it off; we deliver it
Diagnostics fee
$45.00 · Credited If Approved
BackCheck in
Bumpstart

Bob's Small Engine Repair

Pat's phone · texts and the customer pages

9:05
my.bumpstart.app
Bob's Small Engine Repair

Your repairs, Pat

Open

Nothing open right now.

History

Nothing yet.

This page is just for you. Please don't share the link.

MESSAGES · now

Set up for the shop you run

Pick your shop type when you sign up. Bumpstart uses your terminology, tracks the details important to your trade, and gives you the flexibility to start simply and add complexity as your business grows, all at a surprisingly affordable price!

Small Engine Repair

Mowers, trimmers, chainsaws, generators and pressure washers

  • Engine make
  • Engine size
  • Hours

Repair and resale · Buy, fix and sell machines too

Powersports

ATVs, UTVs, dirt bikes and snowmobiles

  • VIN
  • Engine size
  • Hours
  • Miles

Test ride is a stage of its own

Marine

Outboards and small boat engines

  • Hull ID
  • Horsepower
  • Hours
  • Shaft length

Water test before it goes home

Golf Carts

Gas and electric carts, and utility vehicles

  • Power
  • Battery pack voltage
  • Battery install date

Test drive, then delivery to the course or the driveway

Bicycles, E-Bikes and Scooters

Tune-ups, flats and e-bike batteries

  • Frame size
  • Serial number
  • Battery
  • Motor

Test ride, and resale for trade-ins

Power Tools

Corded and battery tools, for contractors and homeowners

  • Brand
  • Serial number
  • Power
  • Battery voltage

Repair only, set up for quick bench work

Sewing Machines and Vacuums

Sewing machines, sergers and vacuums, on the bench

  • Machine type
  • Serial number

Repair and resale of refurbished machines

Carry-In Appliance Repair

Microwaves, mixers, coffee makers and anything else brought to your counter

  • Appliance type
  • Model
  • Serial number

Repair only · In-home visits come later

Phone and Computer Repair

Phones, tablets and laptops

  • Device type
  • Serial number
  • Passcode, kept locked

The passcode stays hidden until someone with the right to see it asks

Built in a working shop first

I was running my own home-based small engine repair shop on a notebook, a whiteboard and my memory: which mower was waiting on a carburetor, who had approved what over the phone, which invoice was still out.

I built something simple for my own bench: machine check-in, send the estimate, track the parts and the labor, and payment, with the customer kept in the loop without me having to keep track of everything on paper.

It worked, and I've since built out additional features needed by shops of various types and sizes, with more to come!

David, founder, Bumpstart LLC

Features

Check-In to Pickup

Log the machine, its photos and what's wrong. Follow it through every stage until it goes home

Estimates with Customer Approval

Send the estimate by text or email. The customer says yes or no to each job from their phone, and you see it right away

Inventory and Parts Management

Stock levels, suppliers and their prices, reorder lists and barcode scanning, so you know what's on the shelf before you promise a job

Invoices, Payments, Receipts

Invoice when the work's done, take cash or card at the counter or by link, and the receipt goes out on its own

Texts from Your Shop's Number

Checked in, estimate ready, ready for pickup. Customers hear from you at every step, and their replies land in the app

Customer Portal

One link with all their repairs, estimates, invoices and receipts. No password to forget

Buy, Fix and Sell

Track what you paid, what went into it and what it sold for, so every machine you flip shows its real profit

Pickups and Deliveries

Schedule the pickup or the delivery, add the mileage, and the customer hears when you're on the way

Reports and QuickBooks

What's owed, what came in and what each job made. Connect QuickBooks for automatic invoice, payment and receipt posting, along with full financial reports: P&L, balance sheet and cash flow

Start with a free trial - Pick a plan when you're ready

Draft: plans, prices and terms are not final
30-day free trial

Every Pro feature, for your whole shop, on real work. No card needed to start.

Start your free trial

Basic

$15 / month

For the one-person shop moving off paper.

  • One person
  • Up to 60 repairs a month
  • Check-in, estimates and invoices by email
  • Counter sales and receipt printing
  • What's owed and what came in
  • 2 GB of photos

Card payments and texting as add-ons.

Most shops

Standard

$25 / month

For a busy shop with customers to keep in the loop.

  • Everything in Basic, and
  • Up to 5 people
  • Unlimited repairs
  • Texts from your shop's number, 750 a month
  • The customer page, and card payments
  • Profit and margin reports
  • QuickBooks, barcode scanning, flat-rate menu
  • 10 GB of photos

Card payments: 0.5% on top of Stripe's fee.

Pro

$59 / month

For shops with a team and a full parts room.

  • Everything in Standard, and
  • Unlimited people
  • 2,000 texts a month
  • Reorder list and bulk ordering
  • Import your customers, parts and machines
  • Shop task list and network label printing
  • Live support sessions
  • 100 GB of photos

Card payments: 0.4% on top of Stripe's fee.

Add-ons, on any plan

AI receptionist
Answers your calls and tells customers where their repair stands. $29 / month, 100 minutes.
Ratchet Pro
Ask about your own numbers: what's owed, what sold, what's low. $10 / month.
Another person
Add a teammate past your plan's limit. $15 / month each.
More texts
When the month's texts run out. $25 for 1,000.

Founding Shops

The first 100 shops to subscribe keep 25% off their plan for as long as they stay

Beta Shops

By invitation: Pro, free while we test it together, then the founders' rate

Prices per shop, in US dollars. Pay yearly and get two months free. Cancel any time, and your records export with you.

Before you start

Runs in the browser on the shop's iPad, your phone and the office computer

What do I need to run it?

A web browser on an iPad, a phone or a computer. Nothing to install. Apps for iPhone and Android are on the way

Can I bring my customers and parts with me?

Yes. Import them from a spreadsheet, or send us the file and we'll load it for you

What happens when the trial ends?

Pick a plan and keep going with everything you entered. If you don't, your shop is kept for 30 days so you can come back or export it

Do my customers need an account?

No. They get a link by text or email that opens their estimate, invoice or repair page

Who can see what?

You choose each person's role. A technician can work a repair without seeing the shop's margins

Is my data mine?

Yes. Export your customers, repairs, invoices and reports whenever you like

Get your shop moving

Set up your shop, add your first customer and check in a machine

Start your free trialSign in